Contact Us
We're here to help! Reach out to us with any questions or concerns.
General Inquiries & Cancellations
For general questions, support, or to request a job cancellation, please email us at:
When requesting a cancellation, please include your registered email address and the Job ID or title for faster processing.
Phone Support
You can also reach us by phone for urgent matters:
Please note that email is preferred for non-urgent inquiries and cancellations to ensure we have a record of your request.
Our Commitment
At Mates Rates, we strive to provide excellent customer service and support. We aim to respond to all inquiries as quickly as possible.